We care deeply about each and every one of our customers. Our main goal is to get your order to you as quickly as we can.

Order Processing Time

When you make a purchase, we start working on customizing your shades right away. This process usually takes between 1 to 10 business days.

Shipping Time

We offer free shipping both within the US and worldwide through UPS, FedEx, and DHL Express. After we have finished processing your order, it typically takes between 3 to 18 business days for your items to arrive at your doorstep.

Total Delivery Time

The time it takes for your order to arrive includes both the processing time and the shipping time. The processing time varies depending on the specific item you are buying. In total, you can expect your order to be delivered within 2-4 weeks.

Shipping Confirmation

Once your order has been shipped, you will receive an email confirming the shipment along with a tracking number. To track your order, simply click on the Track Order link provided in the email.

Shipping Delays

Occasionally, delays may occur due to factors such as incorrect addresses, customs clearance procedures, or other unforeseen circumstances.

Cancellation of Orders

If you need to cancel your order, please contact us as soon as possible after making your purchase. We will be happy to cancel your order and provide a full refund, unless production has already begun on custom-made items.

Taxes and Customs Fees

In some cases, your order may be subject to customs fees imposed by your government. These fees are not controlled by our website and are the responsibility of the recipient. We apologize for any inconvenience this may cause. For more information on customs fees, duties, and taxes, please contact your local customs office.

Unreceived Items

If your tracking status shows that your order has been delivered but you haven't received it, please contact the carrier directly to locate your package. If the issue persists, reach out to us through "Contact Us" or at contact@yamazing.com for assistance.

Urgent Orders

If you have an urgent order or require delivery by a specific date, please don't hesitate to send us a message through "Contact Us" or at contact@yamazing.com. We will do our best to accommodate your needs.